Shipping Policy.

Packets will be delivered in accordance with shipping lead time agreements on Customer Invoice. Shipping will be with DHL
Only applicable for item posted before the cut-off time of the working day.
Local parcels are delivered within 2 working days after day of posting to most capital cities in Australia.
Sundays and public holidays are excluded for the purpose of determining the date of posting for all mail items and for performance measurement under the performance pledges.
Only basic tracking information on posting and delivery/collection is available. Proof of delivery is available.
For delay in delivery or loss of mail item, delivery charge will be refund. However, no compensation will be paid in respect of its contents.

How to trace item status?

Enquiries can be made through the following channels: